Security & Data Trust
Security & Data Trust
SG Renovate AI treats renovation project records, evidence, and contractor intake information as sensitive operational data.
This page explains, in plain language, how the platform is intended to separate public content from private project records, handle AI-assisted inputs, protect contractor intake boundaries, and keep data-governance expectations clear.
Trust boundary
Plain-language explanation
This page is a plain-language trust explanation. It is not a security certification, legal opinion, guarantee against incidents, escrow claim, or dispute-resolution guarantee.
Data That May Be Involved
Renovation governance can involve sensitive operational records.
Different features may involve different categories of information. The platform should be understood as a workspace for operational renovation records, not a public content feed.
Public vs Private Data
The public website is separate from private workspace records.
Public pages explain the platform, product direction, sample workflows, and controlled contractor intake journey. Private project records are not intended for public browsing.
Access Control Principles
Access should follow the project, role, and operational need.
The current public architecture separates public routes from private workspace, admin, and contractor review workflows. These principles describe the intended operating posture without claiming a formal audit or certification.
AI-Assisted Data Use
AI scope support is a planning aid, not a final authority.
AI-assisted features can help turn early renovation ideas into a clearer draft scope. Users should still review outputs carefully and avoid entering highly sensitive personal data unless it is necessary for the task.
Evidence and Project Records
Evidence is meant to keep project context organized.
Evidence records can help parties see what was agreed, changed, submitted, reviewed, or left open. They support clearer discussions, but the platform does not guarantee dispute outcomes.
Contractor Intake Data Boundaries
Contractor intake records are not the same as public listings.
Contractor intake data may include internal contact details, business information, review notes, and consent decisions. Public-alpha visibility requires a separate sanitized display layer.
Retention and Deletion
Some records may need to remain available for operational context.
Renovation records can have account, operational, legal, audit, or dispute-context value depending on feature use. Users may contact SG Renovate AI about data access, correction, or deletion requests, but deletion may be limited where records are needed for legal, security, audit, or dispute-related reasons.
PDPA-Conscious Posture
Singapore company, practical privacy posture.
SG Renovate AI is a Singapore company and aims to handle personal data in a PDPA-conscious manner. The Privacy Policy governs the details. This page is a plain-language explanation and is not legal advice.
What This Page Does Not Claim
Important security, legal, and product boundaries
FAQ
Security and data trust questions
Are my project records public?
No. Private project records are not intended for public browsing. Public website content is separate from workspace records.
Are contractor contact details public?
No. During controlled alpha, contractor phone, email, internal notes, and review records are not publicly exposed.
Does the AI Scope Generator create a contract or quote?
No. It is a planning aid. AI-assisted outputs should be reviewed by humans and treated as draft planning material, not a contract, quote, legal advice, or guarantee.
Should I upload sensitive documents?
Upload only what is necessary for the project workflow. Avoid adding highly sensitive personal data unless it is genuinely needed.
Who can access my project workspace?
Project access should be limited to relevant users connected to the project and operational roles needed to run the platform.
Can I request deletion or correction?
Yes. You may contact SG Renovate AI about data access, correction, or deletion requests. Some deletion requests may be limited where records are needed for legal, security, audit, or dispute-related reasons.
Are contractor intake notes public?
No. Internal contractor intake and review notes are not intended for public listing pages.
Does SG Renovate AI guarantee dispute outcomes?
No. Project records can support clearer discussions, but SG Renovate AI does not guarantee dispute outcomes.
Is this page a legal/privacy certification?
No. This page is a plain-language trust explanation. It is not a security certification, legal opinion, or privacy certification.
How is this different from the Privacy Policy?
The Privacy Policy is the governing privacy page. This page explains SG Renovate AI's data trust posture in practical product language.
Related Pages
Review the governing privacy and product-boundary pages.
Security and data trust should be read alongside the Privacy Policy, AssureShield payment-boundary explanation, and public sample project demo.