Security & Data Trust

Security & Data Trust

SG Renovate AI treats renovation project records, evidence, and contractor intake information as sensitive operational data.

This page explains, in plain language, how the platform is intended to separate public content from private project records, handle AI-assisted inputs, protect contractor intake boundaries, and keep data-governance expectations clear.

Trust boundary

Plain-language explanation

This page is a plain-language trust explanation. It is not a security certification, legal opinion, guarantee against incidents, escrow claim, or dispute-resolution guarantee.

Data That May Be Involved

Renovation governance can involve sensitive operational records.

Different features may involve different categories of information. The platform should be understood as a workspace for operational renovation records, not a public content feed.

Account information.
Project scope inputs.
AI-assisted planning prompts and outputs.
Renovation project records.
Milestone notes.
Evidence photos or documents if uploaded in the workspace.
Variation records.
Release decision notes.
Handover records.
Contractor intake information.
Internal admin review notes.
Contact and enquiry information.

Public vs Private Data

The public website is separate from private workspace records.

Public pages explain the platform, product direction, sample workflows, and controlled contractor intake journey. Private project records are not intended for public browsing.

Public website content is separate from private workspace records.
Contractor public-alpha visibility is controlled and limited.
Contractor phone, email, internal notes, and review records are not publicly exposed.
Public contractor listing, when active, uses sanitized public display fields only.
Private project records are not intended for public browsing.

Access Control Principles

Access should follow the project, role, and operational need.

The current public architecture separates public routes from private workspace, admin, and contractor review workflows. These principles describe the intended operating posture without claiming a formal audit or certification.

Account and project access should be limited to relevant users.
Admin functions are protected from unauthenticated public visitors.
Public routes should not expose private project records or internal contractor data.
Controlled alpha contractor listing uses staged visibility and sanitization.
Unauthenticated public visitors should not access admin workflows.

AI-Assisted Data Use

AI scope support is a planning aid, not a final authority.

AI-assisted features can help turn early renovation ideas into a clearer draft scope. Users should still review outputs carefully and avoid entering highly sensitive personal data unless it is necessary for the task.

The AI Scope Generator is a planning aid, not a quote, contract, legal advice, or guarantee.
Users should avoid entering highly sensitive personal data unless necessary.
AI outputs should be reviewed by humans before use.
AI-assisted content should be treated as a draft planning baseline.
Final renovation decisions remain with the parties and relevant professionals.

Evidence and Project Records

Evidence is meant to keep project context organized.

Evidence records can help parties see what was agreed, changed, submitted, reviewed, or left open. They support clearer discussions, but the platform does not guarantee dispute outcomes.

Evidence may include photos, notes, documents, and milestone confirmations.
Project records can help clarify what was agreed, changed, submitted, or reviewed.
Variation and release decision notes should remain attached to the relevant project stage.
Handover records can preserve completed milestones, open items, and evidence history.
The platform does not guarantee dispute outcomes.

Contractor Intake Data Boundaries

Contractor intake records are not the same as public listings.

Contractor intake data may include internal contact details, business information, review notes, and consent decisions. Public-alpha visibility requires a separate sanitized display layer.

Contractor intake data may include internal contact details and business information.
Internal contact details are not intended for public exposure.
Public-alpha visibility requires consent and sanitized display fields.
Public visibility does not equal endorsement, recommendation, ranking, verification, accreditation, or guarantee.
Internal admin review notes are not intended for public listing pages.

Retention and Deletion

Some records may need to remain available for operational context.

Renovation records can have account, operational, legal, audit, or dispute-context value depending on feature use. Users may contact SG Renovate AI about data access, correction, or deletion requests, but deletion may be limited where records are needed for legal, security, audit, or dispute-related reasons.

Data may need to be retained for account, operational, legal, audit, or dispute-context reasons depending on feature use.
Users may contact SG Renovate AI about data access, correction, or deletion requests.
Deletion may be limited where records are needed for legal, security, audit, or dispute-related reasons.
The Privacy Policy governs the platform's privacy details.

PDPA-Conscious Posture

Singapore company, practical privacy posture.

SG Renovate AI is a Singapore company and aims to handle personal data in a PDPA-conscious manner. The Privacy Policy governs the details. This page is a plain-language explanation and is not legal advice.

SG Renovate AI is operated from Singapore.
The platform aims to handle personal data in a PDPA-conscious manner.
Users should review the Privacy Policy for the governing privacy explanation.
This page is a plain-language trust explanation, not legal advice.

What This Page Does Not Claim

Important security, legal, and product boundaries

Not a security certification.
Not a legal opinion.
Not a guarantee that disputes will be resolved.
Not a guarantee against all data incidents.
Not an escrow or payment guarantee.
Not a contractor endorsement.

FAQ

Security and data trust questions

Are my project records public?

No. Private project records are not intended for public browsing. Public website content is separate from workspace records.

Are contractor contact details public?

No. During controlled alpha, contractor phone, email, internal notes, and review records are not publicly exposed.

Does the AI Scope Generator create a contract or quote?

No. It is a planning aid. AI-assisted outputs should be reviewed by humans and treated as draft planning material, not a contract, quote, legal advice, or guarantee.

Should I upload sensitive documents?

Upload only what is necessary for the project workflow. Avoid adding highly sensitive personal data unless it is genuinely needed.

Who can access my project workspace?

Project access should be limited to relevant users connected to the project and operational roles needed to run the platform.

Can I request deletion or correction?

Yes. You may contact SG Renovate AI about data access, correction, or deletion requests. Some deletion requests may be limited where records are needed for legal, security, audit, or dispute-related reasons.

Are contractor intake notes public?

No. Internal contractor intake and review notes are not intended for public listing pages.

Does SG Renovate AI guarantee dispute outcomes?

No. Project records can support clearer discussions, but SG Renovate AI does not guarantee dispute outcomes.

Is this page a legal/privacy certification?

No. This page is a plain-language trust explanation. It is not a security certification, legal opinion, or privacy certification.

How is this different from the Privacy Policy?

The Privacy Policy is the governing privacy page. This page explains SG Renovate AI's data trust posture in practical product language.

Related Pages

Review the governing privacy and product-boundary pages.

Security and data trust should be read alongside the Privacy Policy, AssureShield payment-boundary explanation, and public sample project demo.